2011年2月16日水曜日

Facilitating and questioning

Yesterday I had another long meeting (from 14 - 22).
Lots of presentation and discussion.
One thing I relearned from this was the importance of directing, facilitating and questioning.

Directing in this context is setting the initial tone.
In the initial presentation, the director clarified the objectives and purposes in a succinct manner.
What was good was he passionately showed how serious he was to have strong participation from
everyone and see the qualification of each. He is always regarded as a calm, gentle, and smart guy.
But this time he made himself very strict, helping set the tone for the meeting going forward.
It worked very well and I would like to apply it in the next occasion.

Facilitating is for time management, recording key concepts, direction management.
This time facilitation was done by a person who is in a different department.
This way objectivity is guaranteed and easy for the other to follow.

Lastly questioning. Running through lots of questions, I found out good questions are those with
more than three dimension or checking multiple points at one shot. Identifying structure behind
his or her saying, checking consistency or clarity, and making sure what we can get in the end.

Good o experience the importance of those above.

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